Terms of Service

Effective October 10, 2026 · KConnect Tech LLC.

Proposals & pricing

Proposals are itemized and valid for 30 days. Work begins after a signed proposal and, where stated, a deposit. Changes requested during the project are documented and priced before we proceed.

Scheduling & access

We schedule installations with you and need safe access to the work areas, power and (for networks) your internet service. Delays caused by site conditions outside our control may change the schedule.

Equipment & warranty

Equipment carries the manufacturer’s warranty. Our workmanship is warranted for one year from completion. Warranty does not cover damage from power surges, water, physical damage, changes made by others, or internet/provider outages.

Payment

Invoices are due on receipt unless the proposal states otherwise. Accepted methods are listed on the invoice. Unpaid balances after 30 days may incur a late fee and suspension of remote support.

Client credentials

Where you ask us to hold device or account credentials for support, we store them encrypted and use them only to service your systems. You can ask us to delete them at any time.

Text messages

Text messages are optional. We text only people who opted in (for example with the separate, unchecked box on our contact form). Agreeing to texts is never a condition of purchase or service. Reply STOP to opt out, HELP for help. See our Privacy Policy for details and how to opt out (reply STOP).

Limitation of liability

To the extent permitted by New Jersey law, our liability is limited to the amount paid for the affected work. We are not liable for indirect or consequential losses, including data loss or business interruption.

Contact

KConnect Tech LLC · Clifton, NJ · [email protected] · WhatsApp.